Cloud DMS for a Venture Capital Firm
Challenge
Hercules Capital (NYSE: HTGC), a leading financial firm providing senior secured venture growth loans to VC-backed companies, sought to overcome critical operational inefficiencies and improve document management.
Solution
Digital transformation to convert their local file system into a global, cloud-based document management system (DMS).
Through a Design Sprint workshop, we moved from design to prototype in just a few days, accelerated solution development and ensured user alignment. This collaborative process involved diverse stakeholders, including financial controllers, administrative users, and IT representatives. Utilizing real materials fostered tangible understanding, and within ten days, we achieved a validated paper prototype and a backlog of prioritized user stories. Regarding technology, a secure cloud-based system was implemented in collaboration with Box to manage documents with sensitive information, providing 24/7 access and meeting high-security standards.
- Methodology
Agile, Design Sprint.
- Technology
DMS, Cloud.
- Partner
Box.
Result
The cloud-based document management system enabled Hercules Capital to:
- Gain internal ops efficiency, resolving issues related to their legacy system.
- Reduce management and document processing time, leading to shorter negotiation periods and accelerating business processes.
- A unified and coordinated document hub, reducing departmental files and enabling continuous work from both the office and remote locations.
- Workflow automation and scalability to support future goals.